We took a cab from the airport to Jennifer's house (where she was so kind to let us park for free all week!!), and the cab driver was fine. He had no idea where we were going, even though it was probably less than 2 miles away from the airport. I mentioned a famous local landmark nearby, and he still wasn't sure how to get there.Now, this isn't about rating competency, it's about customer service and attitude. However, lacking competency should be redeemed by attitude. The driver was not overly friendly, nor was he apologetic for having no idea where he was going in a very familiar area. I don't think he smiled once.
This cab driver gets a service rating of 2.5.
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