Wednesday, April 8, 2009

TSA

The TSA gets a lot of flack for being rude, overly agressive and even handsy at times. I remember one interaction with them left Darcy in tears at the Ft. Lauderdale airport. At the San Diego airport this past weekend, I paid extra attention to my interactions with them as part of my research.

Every agent we interacted with was friendly, polite and even jovial. It was a great experience, which is so nice during today's stressful air travel.

On another note, have you seen the new xray imaging machines TSA is using at some airports (soon to be all airports?) They show more than you thought:


I'll have to remember to suck it in before passing through one of those!

The TSA service rating in San Diego is a 4.

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